Shipping Policy
At Gyanotoy, we strive to deliver your purchases quickly, safely, and efficiently. Please read our shipping policy below to understand our process, costs, and estimated delivery times.
- Order Processing
- Processing Time: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will begin processing on the next business day.
- Order Confirmation: Once your order is confirmed, you will receive an email with your order details and tracking information, if applicable.
- Shipping Costs
- Standard Shipping: Shipping Rate will be notified at the time of checkout.
- Express Shipping: Shipping Rate will be notified at the time of checkout.
- International Shipping: For international orders, shipping fees vary based on location. Customers are responsible for any customs fees, duties, or taxes applicable in their region.
- Shipping Methods and Estimated Delivery Times
- Domestic Shipping:
- Standard: 4-7 business days
- Express: 1-3 business days
- International Shipping:
- Delivery times vary based on destination but are typically 7-21 business days. Please note that customs processing may impact delivery times.
- Tracking Your Order
- Once your order has been shipped, you will receive an email with the tracking information. Please allow up to 48 hours for tracking updates to be available.
- You can track your order using the link provided in your confirmation email or directly on our website under the “Track My Order” section.
- Shipping Restrictions
- Certain items may have restrictions due to size, weight, or international regulations. If an item in your order cannot be shipped to your location, we will notify you as soon as possible.
- 6. Undeliverable or Delayed Packages
- Address Issues: Please ensure the shipping address provided is correct. Gyanotoy is not responsible for orders shipped to incorrect addresses provided by the customer.
- Shipping Delays: Occasionally, there may be shipping delays due to unforeseen circumstances such as weather conditions or courier delays. We appreciate your patience during these times and will do our best to keep you informed.
- Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact us at contact@gyanotoy.com with your order number. We will work with the shipping carrier to resolve the issue as quickly as possible.
- Contact Us
- If you have any questions about our shipping policies, please contact us at:
- Email: contact@gyanotoy.com
- Phone: +91 89207 16554
- Address: Belsara Craft
Plot No. 71, Udyog Kendra Extension-1 Ecotech-3,
Greater Noida, Gautam Budh Nagar
Uttar Pradesh-201306
